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Best Practices for Identifying People with Disabilities within an Organization

By Mike Thompson, 9 August, 2023

Identifying People with Disabilities (PWD) within a community requires a thoughtful and respectful approach to ensure inclusivity and privacy. Here's a best practices method:

  1. Voluntary Self-Disclosure: Encourage PWD to voluntarily disclose their disability status. Create a safe and non-judgmental environment where community members feel comfortable sharing this information.
  2. Confidentiality: Assure community members that any disclosure will be kept confidential and only shared with relevant parties on a need-to-know basis.
  3. Diverse Communication: Offer multiple channels for self-disclosure, such as in-person meetings, electronic forms, or a designated point of contact. Ensure accessibility for various communication preferences.
  4. Accessibility: Make sure your communication and disclosure methods are accessible to those with visual, auditory, or cognitive disabilities.
  5. Educational Initiatives: Conduct disability awareness campaigns and training to promote understanding and encourage self-identification.  These Initiatives should also be used to assess current quality of Accessibility and Inclusion for People with Disabilities.
  6. Accessibility Requests: Provide a clear process for community members to request accessibility, indicating that such requests are welcomed and will be addressed appropriately.
  7. Inclusive Surveys: Include questions about disabilities in community surveys. This can help gauge the number of PWD within the community and identify areas for improvement.
  8. Anonymous Feedback: Allow community members to provide anonymous feedback or suggestions for improving accessibility and inclusion.
  9. Engagement Groups: Establish Community Resource Groups (CRGs) or affinity groups for PWD, where members can connect and share experiences.
  10. Regular Reviews: Periodically review and update your methods for identifying PWD to ensure they remain respectful and effective.
  11. Consultation: Involve PWD in the process of developing identification methods to ensure they are meaningful and considerate of what is needed to remove barriers that prevent us from building a Diverse, Vibrant, Inclusive, Accessible community.
  12. Leadership Support: Ensure that community leadership promotes a culture of inclusivity, making it clear that diversity, including disability, is valued and supported.

Remember, the primary goal is to create an environment where individuals feel comfortable self-identifying and where barriers are removed with understanding and respect. It's important to continually refine your approach based on feedback and evolving best practices.

Also See: Including People With Disabilities in Data Collection

Striving to remove barriers that prevent us from building a Diverse, Vibrant, Inclusive, Accessible Community!

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