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5 takeaways from screen reader usability interviews

5 Takeaways From Screen Reader Usability Interviews | Jess Budd | Senior Front-End Engineer Specializing In Web Accessibility

Editor: This article does an absolutely extraordinary job describing how screen reader users interact with websites. | Jess Budd: Earlier this year I worked on the re-development of my workplace's primary website navigation. We went from a simple, single-tier nav with no drop-downs to a two-tier nav with a drop-down mega menu. I was pretty confident we were ticking the major boxes of complying with the Web Content Accessibility Guidelines (WCAG), but I also know that technical compliance does not necessarily equal a good user experience for people with disabilities. As part of the overall user testing strategy, it was important to us to include people with disabilities. Of the five usability interviews we conducted with frequent screen reader users, some common patterns stood out to me:


Striving to remove barriers that prevent us from building a Diverse, Vibrant, Inclusive, Accessible Community!

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